Telephone GP Appointments Dundee | Speak to a GP Today | OUR GP OUR GP — Dundee · Telephone Consultations Speak to a GP Today A private telephone consultation with a GMC-registered GP — from wherever you are. No waiting room, no travel, no waiting list. Advice, prescriptions, referrals and more. From £60. Book a telephone appointment WhatsApp us GMC-registered GP Same-day available Prescriptions issued Fully confidential Jump to a section How it works What we can & cannot do Pros & cons Why honesty matters FAQs GMC-registered GP Same-day appointments available Prescriptions to any UK pharmacy Off NHS record by default How it works Can & cannot Pros & cons Why honesty matters FAQs The process How a telephone GP appointment works Fast, straightforward, and clinically thorough — a telephone consultation with OUR GP gives you direct access to a GMC-registered doctor without leaving home or waiting weeks for an appointment. A telephone consultation at OUR GP works in exactly the same way as any other private GP appointment — the only difference is that it takes place over the phone rather than in person. You book online or by calling us, choose a time that suits you, and our GP calls you at the agreed time. The consultation is thorough, unhurried, and fully confidential. Prescriptions, sick notes, referrals, and results can all be arranged during or immediately after the call. 1 Book online or call us Book a telephone appointment online at any time, or call us during clinic hours. Same-day and next-day appointments are often available. Tell us briefly what you’d like to discuss so we can prepare. 2 GP calls you at the agreed time Our GMC-registered GP calls you on the number you provided at your booked time. Make sure you’re somewhere private and can speak freely. Have a list of any current medications and relevant medical history to hand. 3 A thorough, unhurried consultation The GP takes a full history, asks the right questions, and gives you the time to explain your situation properly. There is no rush. Private consultations are not subject to 10-minute NHS time limits. 4 Outcome arranged immediately Whether that’s a prescription sent to your pharmacy, a referral letter arranged, a sick note issued, or specialist advice — outcomes are arranged during or immediately after the call. You’re not left waiting for a callback or a letter. From wherever you are At home, at work, or away from Dundee — as long as you can talk privately, the consultation can take place. Fully confidential Nothing shared with your NHS GP or employer by default. Your consultation is private and stays in our secure records. Prescriptions issued same day If a prescription is appropriate, it’s sent electronically to any UK pharmacy you choose — same day in most cases. No waiting list Private appointments are available same-day or next-day in most cases — not weeks or months away. From £60 telephone consultation Same-day telephone GP appointments from £60. Prescription included if issued. Fully confidential and off your NHS record by default. Book now → WhatsApp us Before your call Find somewhere private and quiet Have your medication list to hand Note your symptoms and when they started Have your pharmacy name ready if a prescription may be needed Have any recent test results or letters available Consultation fee Telephone consultation — from £60 Prescription included in fee if issued Medication cost paid at the pharmacy separately Back to top Scope of telephone consultations What we can — and cannot — do on a telephone call A telephone consultation is highly effective for a wide range of clinical situations. But it has real limits — and being clear about those limits is part of being a responsible GP service. A telephone consultation allows a skilled GP to do a great deal — taking a thorough history, giving clinical advice, issuing prescriptions, arranging referrals, reviewing test results, and managing a wide range of conditions. What it cannot do is replace a physical examination. Our GP will always be honest if your situation requires a face-to-face appointment or an urgent in-person assessment — and will tell you clearly if that is the case. We CAN do on a telephone call We CANNOT do on a telephone call Take a full clinical history and assess symptoms Physically examine you — auscultate, palpate or observe Issue a private prescription and send it to your pharmacy Perform any procedure, test or physical intervention Give a diagnosis based on symptoms and history Diagnose conditions that require examination to confirm Issue a fit note (sick note) or medical certificate Issue certain medical certificates that require face-to-face assessment (e.g. D4 DVLA) Write a referral letter to a specialist or consultant Prescribe controlled drugs or benzodiazepines Review and explain your blood test or investigation results Take blood samples, swabs or specimens Arrange private blood tests and investigations for you Assess a wound, rash, lump or lesion visually Provide a second opinion on a diagnosis or treatment plan Manage a medical emergency — call 999 immediately Manage and advise on chronic conditions Replace urgent face-to-face care when it is clinically needed Give travel health advice and prescribe travel medication Administer vaccines or injections Provide mental health support and signposting Guarantee a prescription before hearing your clinical history Advise on medication changes, doses or interactions Issue a prescription for someone who is not the patient on the call “If at any point during the call our GP believes you need a face-to-face appointment — either with us, at A&E, or urgently — they will tell you directly and help you access the right care. Patient safety always comes before convenience.” From £60 telephone consultation Not sure if a telephone appointment is right for your situation? Call or WhatsApp us and we’ll advise before you book. Book now → Ask us first Ideal for telephone Infections — chest, urine, throat Repeat or bridge prescriptions Reviewing blood test results Fit notes and sick notes Travel health and prescriptions Mental health concerns Contraception advice Second opinions Needs face-to-face instead Skin rashes, lumps or lesions Abdominal or chest pain requiring examination Joint injections or procedures D4 and employment medicals Blood tests and phlebotomy Back to top Honest assessment Pros & cons of telephone consultations A telephone consultation is the right choice in many situations — and the wrong one in others. Here is an honest breakdown to help you decide. We believe patients should make informed choices about their care. Telephone consultations are highly convenient and clinically effective for a huge range of situations — but they are not always the best option. Reading the comparison below will help you decide whether a telephone, video, or face-to-face appointment is right for your specific situation. If you’re unsure, call or WhatsApp us and we’ll advise honestly. Advantages of telephone consultations Limitations to be aware of No travel required — consult from home, work, or anywhere The GP cannot see or physically examine you Same-day appointments usually available Some conditions genuinely need a face-to-face assessment to diagnose safely No waiting room, no delays, called at your booked time Rashes, lumps, wounds, and visible signs cannot be assessed More discreet — no one sees you entering a clinic Blood pressure, pulse, heart and lung sounds cannot be measured Convenient for busy professionals, parents and carers Abdominal, neurological and musculoskeletal examinations not possible Ideal for those who are unwell and cannot easily travel The GP may recommend upgrading to video or face-to-face after speaking to you Prescriptions sent electronically to any UK pharmacy the same day Procedures, injections, blood tests and vaccines cannot be done Accessible for patients with mobility or disability issues Some clinical situations require the GP to have seen you in person before prescribing Available to patients anywhere in the UK — not just Dundee If examination reveals something unexpected, a follow-up in-person visit may be needed Fully private and confidential — off NHS record by default Not appropriate for medical emergencies — call 999 in an emergency “If a telephone appointment isn’t right for your situation, our GP will tell you — and help you access the appropriate care, whether that’s a face-to-face appointment with us or urgent NHS assessment elsewhere. We will never leave you without a clear next step.” Not sure? we’ll help you choose Unsure whether a telephone, video or face-to-face appointment is right for you? Call or WhatsApp us before booking and we’ll advise. Book telephone → Call to discuss Consultation types at OUR GP Telephone — from £60 Video — from £100 Face-to-face — from £120 Home visit — from £270 Back to top Your safety Why honesty with your GP matters — especially on the phone On a telephone call, your GP has only one thing to go on — what you tell them. That makes accuracy and completeness more important than ever. An incomplete or inaccurate history can lead to the wrong diagnosis, the wrong treatment, or a missed red flag that could put your health at risk. A telephone consultation removes the physical examination from the clinical picture. That means the history you give your GP — your symptoms, how long you’ve had them, what makes them better or worse, your other health conditions, your medications, your lifestyle, and what you’ve already tried — is the foundation on which every clinical decision is made. Withholding information, minimising symptoms, or telling your GP what you think they want to hear can result in outcomes that are not safe or appropriate for you. Your GP is not there to judge you Whatever has brought you to call us — your lifestyle choices, sensitive symptoms, concerns about stigma, or things you haven’t told anyone else — your GP has heard it before and is not there to judge. The only thing that matters is getting you the right advice and treatment. Doctors are bound by strict confidentiality rules. Nothing you share is passed on without your consent. There are no exceptions to confidentiality in a private consultation unless there is an immediate risk to your life or someone else’s — and even then, you would be informed. Things patients often don’t mention — but should All medications Including over-the-counter drugs and supplements — drug interactions can be serious and your GP needs the full picture. Alcohol & recreational drug use Affects diagnosis, treatment choices and prescribing safety. Your GP will not report you — this is strictly confidential. True symptom duration How long symptoms have really been going on — underplaying duration can lead to the wrong clinical assessment. All your symptoms Not just the main reason you called — what seems unrelated to you may be clinically connected. Previous diagnoses & conditions Even resolved conditions — past medical history shapes current risk and treatment decisions. Mental health & mood As important as physical symptoms and often connected — never treat it as an afterthought. Allergies & medication reactions Critical for safe prescribing — never assume the GP already knows from another record. Pregnancy or breastfeeding Changes what can safely be prescribed entirely — always mention this at the start of the call. Embarrassing symptoms No symptom is too personal or unusual for a GP to hear. The consultation is strictly confidential and your GP will not judge you. The risk of an incomplete history If you have been prescribed a medication that interacts dangerously with something you forgot to mention — the prescription is still your doctor’s responsibility, but the harm is yours. If a symptom that seems irrelevant to you is actually a red flag for something serious — and you don’t mention it — it won’t be investigated. A GP on a telephone call can only work with what they’re told. The more accurately and completely you describe your situation, the better the care you will receive. Tell us everything relevant Your GP is not there to judge. They are there to help. The more you share, the better the care. Everything discussed is strictly confidential. Book now → WhatsApp us Confidentiality — what it means Nothing shared with your NHS GP without consent Nothing shared with your employer Nothing shared with family members Records held securely in private system GMC confidentiality standards apply You control what is shared and with whom A helpful checklist for your call Write down your symptoms before calling Note when they started and how they’ve changed Have your medication list to hand Mention anything you are worried about — even if it seems unrelated Ask questions — it is your health and your call Back to top Common questions Frequently asked questions Straight answers about telephone GP appointments at OUR GP. Telephone GP appointments are straightforward but patients often have questions — particularly about prescriptions, confidentiality, and how the process differs from an NHS telephone triage. If your question isn’t here, please get in touch before booking. How is this different from an NHS telephone triage? An NHS telephone triage is typically handled by a call handler or nurse practitioner who screens your call to decide whether you need to see a GP. A private telephone consultation at OUR GP is a direct appointment with a GMC-registered GP — not a triage. You get the GP’s undivided attention for the duration of the call, with no time pressure, and outcomes arranged immediately on the same call. There is no intermediary, no screening, and no being told to call back. Can I get a prescription on a telephone call? Yes — if a prescription is clinically appropriate following the consultation, our GP will issue it electronically to any UK pharmacy of your choice on the same day. The prescription fee is included in the consultation charge. The medication cost is paid separately at the pharmacy. Controlled drugs and benzodiazepines cannot be prescribed via telephone consultation. Do I need to be in Dundee to book a telephone appointment? No. Telephone consultations are available to patients anywhere in the UK. You do not need to be in Dundee or Scotland. We can prescribe to any UK pharmacy, arrange referrals, issue fit notes, and provide clinical advice regardless of where you are located at the time of the call. If you are abroad, please contact us in advance as different considerations may apply. Will the GP tell me I need to be seen in person instead? Possibly — and that’s a sign of good clinical practice, not a failing of the service. If our GP determines during your call that a physical examination is clinically necessary to assess your problem safely, they will tell you honestly and recommend a face-to-face appointment either with us or — if urgent — with NHS services. You will not be charged for a consultation that our GP cannot complete appropriately by phone; this would be discussed with you on the call. How long is a telephone consultation? There is no rigid time limit. Private consultations are not subject to the 10-minute constraints of NHS appointments. Most telephone consultations take between 10 and 20 minutes depending on the complexity of the issue. If more time is needed, the GP will take it. If you have multiple concerns to discuss, mention this when booking so we can allocate sufficient time. Will this appear on my NHS medical record? No — by default, your private consultation and any prescriptions issued are not shared with your NHS GP and do not appear on your NHS Summary Care Record. If you would like us to write to your NHS GP with a summary, we can do so at your request. Your records are held securely in our private records system. From £60 same-day available Book a telephone GP appointment online now or call us. Same-day slots available in most cases. GMC-registered GP, fully confidential. Book now → +44 7468 987807 Quick facts From £60 — prescription included Same-day appointments available Available anywhere in the UK No waiting room, no travel Off NHS record by default No time limit — unhurried consultation GMC-registered GP throughout Back to top Speak to a GP today. Same-day private telephone appointments from £60. GMC-registered GP. Prescriptions, referrals, sick notes and more. No waiting list, no waiting room. Just a doctor and a phone call. Book a telephone appointment WhatsApp us +44 7468 987807